Shipping & Returns

SHIPPING

We offer FREE shipping within New Zealand on all orders over $70 and FREE shipping on all orders over $90 for our Australia customers. 

Please allow 1-2 business days for your order to be processed, once your order has been dispatched you will receive your tracking number. 

Expect 1-2 business days for delivery once your package has been collected by our local courier. Australia expect 3-6 business days for delivery once your package has been collected.

Non rural postage flat rate $9.50

Rural postage flat rate $12.50 

Please note our courier company may experience some unexpected delays we will  do our absolute best to communicate any issues that may arise. 

 RETURNS 

Unfortunately we do not accept any returns or refunds, although every item is thoroughly checked over before packaging up your beautiful orders we do understand accidents can happen & we are more then happy to replace any items damaged in transit providing that photo proof is sent through. We cannot guarantee we will still have the same item in stock, in that case we will replace with an item of equivalent value. Each incident will be assessed case by case. 

We do understand that everyone has different preferences when it comes to candles, in this case if you do order a candle that does not tickle your fancy please email us at aligned.fragrances@gmail.com  

Please note that all products made here at  Aligned Fragrances are handmade & poured in small batches and although they may not always look the same our quality remains consistent. 

Any queries email us at aligned.fragrances@gmail.com